DeskFlow — office automation software

DeskFlow is a smart office automation platform that replaces paper letters, scattered spreadsheets and chat-based approvals with one clear, traceable workflow. Every letter, request and task reaches the right person, gets a decision with a written reason and leaves a complete history.

Key features

• One kartable for everything: letters, requests, approvals and tasks arrive in a single live inbox with follow-ups, filters, bulk actions and keyboard shortcuts; changes appear instantly (SignalR).
• Letters and official secretariat: internal, outgoing and incoming letters with approval (paraf) routes, referrals, PIN-protected digital signatures, yearly numbering, a contacts book and printable letterheads with a QR code anyone can verify online.
• Visual workflow designer: build request forms with drag and drop, then design multi-step approval workflows with conditions, deadlines and escalation — without writing code.
• Work goes to positions, not people: an organisation chart of positions and roles, so work keeps flowing when someone changes job, goes on leave or delegates.
• Deadlines that respect the calendar: SLAs calculated on working hours and official holidays, with Persian (Jalali), Hijri and Gregorian calendars.
• Projects and tasks: Kanban boards, Gantt charts, timesheets and personal task lists linked to letters and requests.
• HR essentials: leave requests with balances and carry-over, leave ledger and holiday management.
• Reports and executive dashboard: real-time KPIs, workload, SLA and letter reports with Excel and PDF export.
• Secure by design: role-based access, record-level permissions, two-factor authentication, a full audit trail and encrypted backups.
• Connected: SMS notifications, a public REST API with API keys and signed webhooks.
• Ready for every team: bilingual Persian (RTL) and English interface, light and dark themes, an installable mobile app (PWA) and a complete in-app help centre with screenshots.

Cloud or on-premise

DeskFlow is sold as a monthly or yearly cloud subscription priced per user, or as a one-time licence installed on the customer's own servers — the same product with white-label options for larger organisations.

Technology

Clean Architecture on ASP.NET Core 10 and PostgreSQL, an Angular 19 panel and a server-side rendered (SSR) website, real-time updates with SignalR, Docker deployment and more than 230 automated unit tests.

Zonan System designed and built DeskFlow end to end — from requirements analysis and UX to deployment — and provides its ongoing support. Contact us for a live demo or a custom version for your organisation.