24/7 monitoring
Uptime and performance monitoring with alerts before your customers notice.
Zonan System services
Technical Support Services
Software needs care after launch. Our support plans keep your applications secure, fast and up to date — with monitoring, backups, security patches and a responsive team you can reach by ticket, Telegram or phone.
What we deliver
Backups & recovery
Automatic daily backups and tested recovery procedures.
Security updates
Regular patches for frameworks, servers and dependencies.
Small changes
Monthly hours for improvements, new reports and small features.
Ticketing & SLA
Clear response times for every priority, tracked in your account.
Training
Onboarding and refresher training for your team.
How we work
1. Free consultation
We listen to your goals and challenges and suggest the right approach.
2. Discovery & proposal
We define scope, milestones and a fixed price you can plan around.
3. Design & build
Short iterations with regular demos so you see progress every week.
4. Launch & support
Testing, go-live, training and ongoing support from the same team.
Support plans are available for systems we built and for existing applications after a short technical review.
Questions about technical support services
How fast do you respond?
Critical issues are picked up within hours; the exact times depend on your support plan.
Can you support software built by another company?
Yes, after a technical review of the code, servers and documentation.
Request a free consultation
Leave your details and a Zonan System expert will contact you shortly.
The right software solution starts with an expert conversation.
Other services
Web Application Development
Custom applications built for your business: fast, secure and scalable web platforms, portals and admin panels shaped around the way you work.
- Custom web platforms
- Admin panels & portals
- APIs & integrations
AI Agent Development
Smart agents that automate your business: AI assistants and chatbots that answer customers, qualify leads and complete real tasks in your systems.
- AI agents & chatbots
- Lead qualification
- Knowledge-base assistants
Workflow Automation
Simplify admin and finance with smart tools: automate approvals, documents, invoicing and reporting so your team can focus on real work.
- Approvals & forms
- Finance automation
- Reports & dashboards
Reservations & Ordering
Seamless online booking and sales systems: appointments, table and room reservations, online ordering and payments in one place.
- 24/7 online booking
- Online ordering
- Reminders & payments
Customer Loyalty Platforms
Boost customer retention with tailored programmes: points, tiers, rewards, referrals and targeted campaigns that bring customers back.
- Points & rewards
- Referrals
- Targeted campaigns
Custom UI/UX Design
Intuitive, engaging interfaces for web and mobile: research, wireframes, prototypes and design systems that users love and developers can build.
- User research
- Wireframes & prototypes
- Design systems